Licensed clearing agent · Since 1976
Customs clearance in Dubai and across the UAE, sorted.
Send your bill of lading on WhatsApp. We check it, quote every dirham upfront and get your cargo released at Jebel Ali, Khalifa, Khor Fakkan, Fujairah and every major UAE airport.
Free, no obligation Itemised quote upfront Reply in office hours
Ports, airports, free zones and borders we clear at
- Jebel Ali Port
- Port Rashid
- Dubai International Airport (DXB)
- Al Maktoum International (DWC)
- Jebel Ali Free Zone (JAFZA)
- Dubai Airport Free Zone (DAFZA)
- Hatta border crossing
- Khalifa Port
- Zayed Port (Mina Zayed)
- Abu Dhabi International Airport (AUH)
- Khalifa Economic Zones (KEZAD)
- Ghuwaifat border crossing
- Khor Fakkan Port
- Port Khalid
- Hamriyah Port
- Sharjah International Airport (SHJ)
- Sharjah Airport Free Zone (SAIF Zone)
- Hamriyah Free Zone
- Port of Fujairah
- Fujairah International Airport
- Fujairah Free Zone
Tell us about your cargo. We will do the rest.
Four quick taps and your request lands in our WhatsApp with the details filled in. Most quotes go out the same working day.
- 1976
- Clearing UAE cargo for 50 years
- 4
- Emirates: Dubai, Abu Dhabi, Sharjah, Fujairah
- 21
- Seaports, airports, free zones and borders
- 24–48h
- Typical clearance with complete documents
Get your quote in 20 seconds
Four quick taps, then we continue on WhatsApp.
What we clear
Every kind of cargo, every UAE port
UAE Customs Clearance is a customs clearing agent based in Dubai. We prepare and file customs declarations, pay duty and VAT for our clients, handle inspections and deliver the goods once released.
Import customs clearance
Bill of entry, HS codes, duty and release handled for you, so your goods leave the port on time.
Export and re-export clearance
Export declarations, re-export files and certificates of origin prepared so cargo leaves the UAE without delay.
Free zone to mainland transfers
Move goods between JAFZA, KEZAD, SAIF, Hamriyah, Fujairah Free Zone and the mainland with the right declaration.
Sea cargo clearance
FCL and LCL containers cleared at Jebel Ali, Khalifa Port, Khor Fakkan, Fujairah and Sharjah ports.
Air cargo clearance
Urgent air shipments cleared at DXB, Dubai World Central, Abu Dhabi and Sharjah airports.
Import permits and approvals
Food, cosmetics, medical, telecom and restricted goods approvals arranged before your cargo lands.
Personal effects and household goods
Moving to the UAE? We clear used household goods, personal belongings and unaccompanied baggage.
Freight forwarding by sea, air and land
Door to door shipping to and from the UAE, booked, documented and cleared by one team.
Delivery across the UAE
Our trucks collect cleared cargo from the port or airport and deliver it anywhere in the Emirates.
How it works
From bill of lading to your door in four steps
You do not need to visit our office. The whole process can run on WhatsApp and phone.
- 1
1. Send your documents
Photograph or forward the invoice, packing list and bill of lading or airway bill on WhatsApp.
- 2
2. We check and quote
We confirm HS codes, flag anything missing and send an itemised quote: duty, VAT, port charges and our fee.
- 3
3. We file and pay
We submit the bill of entry, pay duty and VAT on your behalf and handle any inspection.
- 4
4. Release and delivery
Once released, we collect from the port, airport or free zone and deliver anywhere in the UAE.
4 emirates, one team
Where we clear cargo
Seaports, airports, free zones and land borders across the UAE. Pick your emirate for the full list.
7 locationsDubai
- Jebel Ali Port
- Port Rashid
- Dubai International Airport
5 locationsAbu Dhabi
- Khalifa Port
- Zayed Port
- Abu Dhabi International Airport
6 locationsSharjah and Khor Fakkan
- Khor Fakkan Port
- Port Khalid
- Hamriyah Port
3 locationsFujairah
- Port of Fujairah
- Fujairah International Airport
- Fujairah Free Zone
Duty calculator
How UAE customs duty is calculated
Most goods pay 5% customs duty on the CIF value (goods plus insurance and freight). Import VAT of 5% is then charged on the CIF value plus the duty.
Tobacco, alcohol and some other goods carry higher rates, and goods of GCC origin with a certificate of origin are usually exempt. Read the full guide.
Estimate duty and VAT
| Goods | 36,725.00 |
| Freight | 2,938.00 |
| Insurance (1% of goods) | 367.25 |
| CIF value | 40,030.25 |
| Customs duty (5% of CIF) | 2,001.51 |
| Import VAT (5% of CIF + duty) | 2,101.59 |
Estimate in AED. Excludes excise tax, port charges and clearance fees. Some goods carry other duty rates.
Paperwork
Documents you will need
Missing or incorrect paperwork is the most common reason cargo is held. Send us what you have and we will check it before the shipment arrives.
Not sure what you have? Send a photo, we will tell you.
- 01Commercial invoiceValue and description of the goods. Sets the duty.
- 02Packing listPackages, contents and weights.
- 03Bill of lading or airway billProof of shipment from the carrier.
- 04Certificate of originWhere the goods were made. Needed for GCC exemption.
- 05Delivery orderReleased by the shipping line or airline after arrival.
- 06Trade licence and customs codeRegistration of the importer in that emirate.
50
years clearing UAE cargo
Why importers stay with us
Clearing UAE cargo since 1976
UAE Customs Clearance is operated by Goodwill Clearing & Forwarding Co. LLC, which has cleared goods through UAE customs for 50 years. We know how each port and free zone works, which documents cause problems and how to fix them quickly.
- Itemised quote before any work startsDuty, VAT, port charges and our fee, line by line.
- One named contact for your shipmentThe person handling your file answers your messages.
- Updates on WhatsApp until deliveryNo chasing. You hear from us at every step.
- Done correctly, first timeAccurate HS codes and values protect you from fines.
FAQ
Common questions
Short answers to what importers ask us most.
How long does customs clearance take in the UAE?
When the documents are complete and correct, most shipments are processed within 24 to 48 hours. Inspections, missing permits or wrong paperwork add time, which is why we check your file before the cargo arrives.
How much does customs clearance cost?
Our clearance fee depends on the port, the type of cargo and how many lines are on the invoice. On top of that you pay the government duty (usually 5% of the CIF value) and 5% VAT, plus any port or terminal charges. Send us your invoice on WhatsApp and we will give you a full breakdown before we start.
What documents do I need to clear my shipment?
Usually a commercial invoice, packing list, bill of lading or airway bill, and a certificate of origin. Some goods also need a permit from an authority. Share what you have and we will tell you exactly what is missing.
Can you clear my goods if I do not have an importer code?
Yes. If you do not have your own customs code, we can guide you on the options, including clearing under a licensed importer where the goods and the rules allow it. Message us with the details and we will advise.
Which ports and airports do you cover?
We work across Dubai, Abu Dhabi, Sharjah (including Khor Fakkan) and Fujairah. That includes Jebel Ali, Khalifa Port, Khor Fakkan, the Port of Fujairah, DXB, Dubai World Central, Abu Dhabi and Sharjah airports, and the main free zones.
My cargo is already stuck at the port. Can you help?
Yes, and the sooner the better because storage and demurrage keep adding up. Send us the bill of lading and any messages from customs or the shipping line on WhatsApp and we will tell you what is needed to release it.
Do you also deliver the goods after clearance?
Yes. We arrange trucks from the port, airport or free zone to your warehouse, shop or home anywhere in the UAE.
Free guides
Learn how UAE customs works
- How customs clearance works in the UAE, step by stepThe UAE import clearance process explained: registration, documents, bill of entry, duty payment, inspection and release, with typical timings.Read guide
- UAE customs duty and import VAT explainedHow UAE customs duty and import VAT are calculated, the standard 5% rate on CIF value, common exemptions, higher rated goods and a worked example.Read guide
- Documents needed for customs clearance in the UAEA checklist of the documents required to clear imports through UAE customs, what each one must show, and which goods need extra permits.Read guide
Have a shipment arriving?
Send the bill of lading or airway bill on WhatsApp. We reply with what is needed and an itemised quote.
24–48h
typical clearance with complete documents